Digital & Traditional Communication Skills is an essential guide for individuals aged 12 and up, making it equally valuable for an office staff of adults. This comprehensive resource covers the crucial skills needed to navigate both digital and traditional forms of communication with confidence and professionalism. Perfect for students, educators, parents, and HR departments seeking to equip new hires with indispensable communication skills.
What it Covers:
- Mastering Phone Calls: Learn the art of professional phone communication, including making and receiving calls, leaving effective voicemails, and taking accurate messages.
- Texting Etiquette: Understand the do's and don'ts of texting, ensuring respectful and clear communication.
- Navigating Social Media Wisely: Gain insights into using social media responsibly and effectively, balancing personal and professional online presence.
- Mastering Snail Mail: Discover the fundamentals of traditional mail, including how to address an envelope correctly and other essential snail mail skills.
- Guide to Effective Emailing: Master the nuances of email communication, from understanding all the email fields to crafting respectful and impactful messages. Learn the importance of tone, clarity, and professionalism in email correspondence.
This book is an invaluable addition to any HR hiring toolkit, ensuring new employees possess the communication skills companies need. It’s also ideal for teaching young individuals the essential communication skills early on, setting them up for future success. Studies show that these skills are highly sought after by employers, making this book a must-have resource for anyone looking to excel in today's interconnected world.